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Services across five practice areas

From first gap assessment to certification audit and the years after it — management systems, business excellence, health & safety, sustainability and GRC, built to agree with each other.

01
Practice 01

Management Systems

Building, auditing and improving certified management systems — from first gap assessment to certification and beyond. Engagements are scoped to where you already are. A site with no system needs different help from one preparing for a recertification audit.

01

Establish

For organisations building a system, or integrating several that grew up separately.

  • Gap assessment & readiness assessment
  • Documentation development
  • Integrated management systems (IMS) development
  • Training & consulting
02

Assure

Independent evidence that the system does what the manual says it does.

  • Internal audits
  • Supplier audits
  • Compliance audits
  • Certification support & audit coordination
  • Management review facilitation
03

Improve

Turning audit findings and process data into changes that hold.

  • Risk & opportunity assessment
  • Process improvement programmes
  • Continual improvement programmes
  • Training & competency development
  • Customised corporate training

Standards & frameworks

Quality & operational excellence

ISO 9001ISO 10002ISO 13485IATF 16949AS9100

Environment, health & safety

ISO 14001ISO 45001ISO 50001ISO 14064ISO 14046

Food safety

FSSC 22000ISO 22000BRCGSSQFIFSGlobalG.A.P.HACCP

Information security & continuity

ISO 27001ISO 27701ISO 22301ISO 20000-1ISO 42001

Specialised standards

ISO 55001ISO 37001ISO 37301ISO 31000SA 8000ISO 41001ISO 39001ISO 17025

Auditing

ISO 19011ISO/IEC 17021-1

ISO 14001:2026 replaces the 2015 edition, with certificates required to transition by April 2029 — we run transition gap assessments against the revised text. Certification is granted by an accredited certification body, not by QualityGuru; we prepare you for that audit and support you through it.

02
Practice 02

Business Excellence

Making the management system pay for itself — waste out, capability up, measured in the numbers your plant already reports. Improvement work is run on your own lines, with your own teams, against a baseline agreed before we start. Projects are scoped to close in weeks, not quarters.

01

Diagnose

Finding where the money and the capacity are actually going.

  • Value stream mapping
  • Cost of poor quality (COPQ) assessment
  • OEE baseline study
  • Process capability study (Cp / Cpk)
  • Measurement system analysis (MSA)
  • Bottleneck & constraint analysis
02

Improve

Structured problem solving on the shop floor, not in a conference room.

  • Kaizen events
  • 5S implementation
  • Six Sigma DMAIC projects
  • Poka-yoke deployment
  • Setup time reduction (SMED)
  • 7 wastes elimination
03

Sustain

Gains that survive the consultant leaving and the next shift change.

  • TPM deployment
  • TQM framework development
  • Daily management & KPI systems
  • Standard work development
  • Benchmarking & excellence assessment
  • Improvement capability building

Tools covered

Lean

5SValue stream mappingKaizenKanbanSMEDPoka-yokeStandard work7 WastesGemba walkHeijunkaJidokaTheory of constraints

Six Sigma

DMAICDMADVSPCMSACp / CpkHypothesis testingDesign of experimentsControl plans

Maintenance & reliability

TPMOEEAutonomous maintenancePlanned maintenanceFMEARoot cause analysis

Quality management

TQM7 QC tools8DA3PDCACAPAAPQPPPAPQFD

Excellence models & references

EFQMBaldrige criteriaShingo ModelHoshin KanriBalanced ScorecardISO 13053-1ISO 13053-2ISO 18404ISO 22514

Belt-level Lean and Six Sigma training is delivered through our Annual Training Contract.

03
Practice 03

Occupational Health & Safety

Hazard-led safety work — audits that go to the switchboard and the guard, and drills that test the plan properly. Safety findings are ranked by risk and by how quickly they can be closed, so a plant manager can act on the report the week it lands rather than filing it.

01

Assess

Physical audits of the plant, not a document review of the manual.

  • Safety audit to IS 14489:2018
  • Electrical safety audit
  • Machine safety & guarding audit
  • Fire safety audit
  • Ergonomics assessment
  • Hazard identification & risk assessment (HIRA)
02

Control

Systems that decide who may do the work, and under what conditions.

  • Work permit system development
  • Lock out tag out (LOTO) programme
  • Contractor safety management
  • Chemical safety & COSHH controls
  • Confined space programme
  • Work-at-height programme
03

Prepare & sustain

Testing the response before an incident tests it for you.

  • Emergency preparedness & response plans
  • Emergency drills & evacuation exercises
  • Incident investigation & root cause analysis
  • Behaviour-based safety programmes
  • Safety committee facilitation
  • Safety culture assessment

Programmes & standards

Audits & assessments

IS 14489:2018 auditElectrical safety auditMachine safety auditFire safety auditErgonomics assessmentContractor safety auditLegal compliance auditHAZOP study

Drills & exercises

Fire evacuation drillChemical spill drillGas leak drillConfined space rescue drillMedical emergency drillTabletop crisis exercise

Management system standards

ISO 45001ISO 45003ISO 14001ISO 31000ILO-OSH 2001HSG65

Indian standards & codes

IS 14489:2018IS 15656 — HIRAIS 3043 — earthingIS 2190 — extinguishersNBC 2016 — fire & life safety

Technical & ergonomics

NFPA 70EIEC 60204-1ISO 12100ISO 13849ISO 14118ISO 14119ISO 11228NIOSH lifting equationRULAREBA

The applicable legal register is built for your jurisdiction and site type at the start of the engagement — the Factories Act and state factory rules in India, or the relevant labour and civil defence requirements in the GCC.

04
Practice 04

Sustainability & ESG

Measuring environmental performance, setting a credible pathway, and reporting it in a form regulators, customers and investors accept. Most organisations arrive with a reporting deadline. The work usually has to start further back, with data that can survive assurance.

01

Measure

You cannot set a target against a baseline you cannot defend.

  • Carbon footprint assessment
  • GHG inventory development
  • Water footprint assessment
  • Life cycle assessment (LCA)
  • Circular economy assessments
02

Strategise

Turning the baseline into a pathway with dates, owners and capital attached.

  • ESG strategy & roadmap development
  • Net Zero strategy development
  • Decarbonisation planning
  • Climate risk assessment
03

Report & embed

Disclosure is the visible part; the systems behind it are what get audited.

  • Sustainability reporting (GRI / BRSR)
  • Sustainable supply chain programmes
  • Waste & resource optimisation
  • Green building advisory
  • Sustainability training & awareness

Environmental compliance & EPR

01

Environmental compliance

Keeping the site legally able to operate, with the paperwork an inspector will ask for.

  • Environmental compliance audit
  • Consent to Establish / Operate (CTE / CTO) support
  • Environmental clearance & EIA support
  • Hazardous waste authorisation
  • Environmental statement (Form V) filing
  • Pollution control board liaison
02

EPR support

Producer, importer and brand owner obligations across waste streams.

  • EPR registration on the CPCB portal
  • Obligation calculation & target planning
  • Quarterly and annual returns filing
  • EPR certificate procurement
  • Recycler due diligence & traceability
  • Barcoding and labelling compliance
03

Waste streams covered

Each stream has its own rules, targets and registration route.

  • Plastic packaging — PWM Rules
  • E-waste — E-Waste Rules 2022
  • Batteries — BWM Rules 2022
  • Tyres — end-of-life obligations
  • Hazardous waste — HOWM Rules
  • Used oil and other categories

Standards & frameworks

Disclosure & reporting

GRI StandardsBRSRIFRS S1 / S2CSRD / ESRSIntegrated ReportingAA1000EcoVadis

Carbon & climate

GHG ProtocolISO 14064-1ISO 14067ISO 14068-1SBTiTCFDCDP

Life cycle, water & procurement

ISO 14040 / 14044ISO 14046ISO 20400ISO 14024

Principles, nature & goals

UN SDGsUN Global CompactISO 26000TNFD

Green building

GRIHALEEDIGBC

Which framework applies depends on where you are listed, who buys from you, and who lends to you. We confirm current applicability for your entity at the start of an engagement rather than assuming it.

05
Practice 05

Governance, Risk & Compliance

Governance structures, risk assessment and control testing for boards, audit committees and management teams. Risk registers that live in a spreadsheet nobody opens are the usual starting point. The work is making risk and control part of how decisions actually get made.

01

Govern

Clear ownership, defined authority, and a compliance obligation register that is current.

  • Corporate governance framework development
  • Compliance management systems
  • Internal audit programmes
02

Assess risk

Enterprise, information, third-party and ESG risk on one consistent method.

  • Enterprise risk management (ERM)
  • Information security risk assessment
  • Vendor & third-party risk assessment
  • Fraud risk assessment
  • ESG risk assessments
  • Business continuity planning
03

Comply & control

Testing whether the controls you have described are the controls you operate.

  • Regulatory compliance assessment
  • Internal control reviews
  • Compliance training programmes

Standards & frameworks

Information security & privacy

ISO 27001ISO 27002ISO 27005ISO 27017ISO 27018ISO 27701NIST CSFCIS ControlsSOC 2PCI DSS

Data protection law

GDPRDPDP Act 2023 (India)

Governance & IT governance

COBITCOSO ERMISO 38500ISO 42001

Risk & compliance management

ISO 31000ISO 37301ISO 37001ISO 37002ISO 22301

SOC 2 reports are issued by a licensed CPA firm. We prepare the control environment, run the readiness assessment and remediate gaps ahead of the examination.

Useful to have ready

  • Current certificates and their expiry dates
  • Last audit report and open findings
  • Customer or regulator requirements driving the work
  • Headcount by department and shift pattern

What you get back

  • Scope note and indicative timeline
  • Applicable standards and frameworks confirmed
  • Proposed engagement stages
  • Training calendar, where relevant
Next step

Start with a gap assessment

The quickest way to find out what an engagement would involve is a scoping conversation, followed by a short gap assessment against the standard or framework you are aiming at.